4D Pro Athlete

Membership Agreement

This agreement outlines the rules, renewal processes, and responsibilities that apply when you activate or maintain a 4D Pro Athlete membership package.

Scope of Membership

Membership packages grant role-based access to the 4D Pro Athlete web and mobile applications.
Each package defines trainer and athlete limits that cannot be exceeded without upgrading the plan.
Corporate memberships may include multiple administrators and shared dashboards as specified in the package.
The services include training plan management, analytics dashboards, and communication tools described in the subscription details.

Payments & Renewal

Membership fees are billed in advance for the selected billing period (monthly or yearly).
Renewals are processed automatically unless cancelled from the billing settings before the renewal date.
Invoices and payment receipts are shared digitally with the account owner.
Any applicable taxes or additional charges are reflected on the invoice according to local regulations.

Termination & Suspension

Accounts with unpaid invoices may be suspended until the outstanding balance is cleared.
You can cancel automatic renewal at any time; access continues until the end of the paid period.
We reserve the right to suspend memberships that violate usage rules or create security risks.
Data retention after termination follows our privacy policy and legal obligations.

Member Responsibilities

Protect login credentials and restrict access to authorised team members.
Ensure athlete data uploaded to the platform complies with applicable privacy laws.
Keep payment information accurate and up to date for uninterrupted service.
Notify 4D Pro Athlete immediately if unauthorised access or suspicious activity is detected.

Support

Reach out to our support team for questions about your membership status, billing, or package upgrades.

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